Returns/Exchanges

Returns and exchanges of unworn/unwashed/unused items will be accepted within 14 days of receipt of item for a refund or exchange. You must include the packing slip, and the items must be in new/unused conditions.

Please allow 2-3 weeks for exchanges or refunds.

In the case of an exchange, please let us know what you would like in place of the original item.

Refunds will be made in the same form as the original purchase, and will be credited to the account used for the original purchase.
Refunds will be for the original amount less the shipping costs and a $2.50 restocking fee per item.

Ship returns to the address below:

e.5.charlie
attn: returns
240A Newbury St.
Boston, MA 02116-2403

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